Contact Us

Have a question, need help with the app, or want to share feedback? We are here to help. The Storage Cleaner team is committed to providing fast, friendly support.

Email Support

The fastest way to reach us is by email. We aim to respond to all enquiries within 24 hours on business days.

Email: hello@gurusoftwares.co.uk

What We Can Help With

• App support: Troubleshooting issues, reporting bugs, or getting help with features
• Subscription questions: Help with upgrading, downgrading, or understanding your plan
• Cancellation assistance: Step-by-step guidance for cancelling your subscription
• Feature requests: Share ideas for improvements or new features you would like to see
• Privacy enquiries: Questions about how we handle your data
• Business and partnership enquiries: Collaboration or media requests

Subscription and Billing

Storage Cleaner subscriptions are managed through the Apple App Store and Google Play Store. For billing-related issues, including refund requests, please contact the relevant store directly:

• Apple App Store: Request a refund from Apple
• Google Play Store: Request a refund from Google

How to Cancel Your Subscription

On iPhone/iPad:

1. Open Settings on your device
2. Tap your name at the top
3. Tap Subscriptions
4. Find Storage Cleaner and tap it
5. Tap Cancel Subscription

On Android:

1. Open the Google Play Store app
2. Tap the profile icon in the top right
3. Tap Payments & subscriptions > Subscriptions
4. Find Storage Cleaner and tap it
5. Tap Cancel subscription

After cancellation, you will keep Premium features until the end of your current billing period.

Tips for Faster Support

To help us resolve your issue quickly, please include the following in your email:

• Your device model (e.g., iPhone 15, Samsung Galaxy S24)
• Your operating system version (e.g., iOS 18.2, Android 15)
• A description of the issue or question
• Screenshots if applicable (especially for bugs)

Company Information

Guru Softwares
Email: hello@gurusoftwares.co.uk
Website: gurusoftwares.co.uk

Legal

For legal matters, please refer to our Terms of Service and Privacy Policy.